Notification of arrival is a feature included in Frotcom’s Route Planning and Monitoring module.
You will be able to automatically notify your customers when your vehicles are about to arrive at their destinations.
This will allow your customer to be prepared, which usually results in shorter pickup and delivery times.
Whenever you assign a route to a vehicle, you can specify if a notification should be sent to the customer before arrival.
In fact, you can send notifications of arrival to other stakeholders, not just customers.
You can also determine exactly when the notification should be sent. This could be a certain time before the planned arrival, such as 5 minutes in advance, or when the vehicle is a certain distance away, such as 10 km from the destination.
Notifications can be sent by email and/or SMS.
You can specify the text or use a predefined template that you create.
Main features
- Warn customers before your vehicles arrive at their premises
- Notifications can be sent by email and SMS